Effective Date:
July 15, 2026
Thank you for choosing WINCUP.
We are committed to processing and delivering your order as quickly and efficiently as possible.
Warehouse Information
To provide faster and more reliable delivery, orders may be shipped from one of our fulfillment locations:
United States Warehouse
15771 Terminal Court,
Chino, CA 91708,
United States
China Warehouse
Room 107, Building A3, Huaxing Industrial Park,
No. 1 Shangxue Road, Shangxue Village, Bantian Subdistrict, Longgang District,
Shenzhen, Guangdong Province, China
Order Processing Time
Orders are typically processed within:
1–3 business days
after payment confirmation.
Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times:
United States Orders:
10–12 business days
International Orders:
10–15 business days
Please note that delivery times are estimates and may vary depending on:
- Carrier delays
- Weather conditions
- Holidays
- Customs processing
- Incorrect shipping information provided by customers
Shipping Address Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
Shipping Issues
If you experience any issues with your order delivery, please contact our customer support team.
Please include:
- Order number
- Customer name
- Shipping address
- Description of the issue
Our support team will review your request and assist you as soon as possible.
Contact Us
For shipping-related questions, please contact:
Email: sales@winwincup.com